Hong Kong Hotels Network

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Hong Kong Hotels - Customer Care Live Online!: 24 hours/day - 7 days/week

No download is required! If you would like to communicate live, in real time, with one of our Customer Care representatives, it's easy to do. If it says, "Questions? Click for live help." in the box below, that means that one of our agents is online and standing by to assist you. All you have to do is click on the box and a window will open up saying, "Hello. How may I help you?". Again, you do not have to download anything. Simply type your request or comment in and from then on you'll be chatting to a real person.

Customer Care: Live Online - 24/7/365

Making your booking via the Live Chat service?
Please tell the agent Priority Access Code #17177.

If you have ALREADY submitted a request, please click above to
make payments, changes, amendments or to check the status of your booking.
(Please tell the agent you are referring to Hong Kong.)

*Please note that while our Customer Service representatives are available 7 days a week, 24 hours a day, 365 days a year, there are busy periods where they may be helping other people. In this case, you will see a "back in 5 minutes" message above. Please wait and a representative will be right with you. Thank you and we hope you enjoy the service! Hong Kong Hotels Network.

Phone / Fax / Email: 24 hours/day - 7 days/week

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Telephone/Fax/Voicemail

Purpose	Calling From	Service	Charge	Number
• To speak to a live person	Anywhere	Phone Call	Standard*	+66-2-656-0339 (Asia)
• To send a fax only	Asia/Anywhere	Fax Machine	Standard*	+66-2-656-1530 (Asia)
• To send a fax • To leave a voicemail	USA/Canada	Automated	Toll-free (Only from USA & Canada)	1-888-482-2235 (New York)
• To send a fax • To leave a voicemail	Europe	Automated	Standard*	+44-20-7681-1173 (London)
• To send a fax • To leave a voicemail	Australia	Automated	Standard*	+61-2-9475-0032 (Sydney)

*Standard simply means the normal rate your phone service provider would charge for the call.

Please note that if you are making a booking via fax or voice-mail we ask you kindly to include:
1.) IMPORTANT: Where you saw the hotel (i.e., Hong Kong Hotels Network, Bangkok Hotels Network, etc.)
2.) Your name
3.) Hotel name and room type
4.) Arrival and departure dates
5.) Your phone number with country code and area code, email address (if applicable)

If you are asking a general question about our service via voice-mail, please be sure to include your phone number with the country code and area code. One of our representatives will get back to you within a few hours. Thank you!

Email
Click here for all email inquiries regarding bookings. Your email will be answered by the Customer Service representatives of our online bookings processing agent for hotels in Hong Kong.

NOTE: If you would like to contact Hong Kong Hotels Network to comment on the booking agent listed above and how they handled your question or reservation, please send your email to:

<wpm@hong-kong-hotels-network.com>

Please contact us with any comments, criticism, suggestions, or praise you may have for our online booking partners. Thank you!